Returns & Exchanges

At Hannah Singapore, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return policy for most items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and obtain a Return Authorization number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the original invoice is included inside the parcel.

• 3.
  Ship the Parcel

  Affix the provided return shipping label to your package and drop it off at any authorized courier point or schedule a home collection via our portal.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 7 to 10 business days.